My6363 Terms and Conditions – Complete Guide to Using Malaysia's Entertainment Platform

1Player Eligibility

The my6363 platform is open to all individuals who meet the following eligibility requirements. It is the player's sole responsibility to ensure that use of this platform is lawful under the laws and regulations applicable in their jurisdiction.

• Must be at least 18 years old on the registration date.
• Registering and using the platform in a personal capacity, not as a representative or agent of any third party.
• Not appearing on any restricted or prohibited individuals list maintained by any relevant regulatory body.
• Not using software, bots, or automated methods to play or interact with the platform.
• Understanding that online entertainment carries financial risk and playing within your means.

2Account Registration & Management

Each player is only permitted to hold one (1) active account at my6363 at all times. Multiple account registrations by the same individual — including using different names, email addresses, phone numbers, or payment details — are strictly prohibited and constitute a serious violation of these Terms and Conditions.

• All information provided during registration must be accurate, complete, and up to date.
• You are solely responsible for maintaining the confidentiality of your password and the security of your account.
• Any activity that occurs under your account is your responsibility, unless you have promptly reported unauthorized access to us.
• My6363 accounts cannot be transferred, sold, or assigned to any other party.
• KYC verification will be carried out when required, particularly prior to processing large withdrawal amounts.

To protect your account, my6363 recommends using a strong password and never sharing your login credentials with anyone. If you suspect unauthorized access to your account, please contact our support team immediately via Live Chat.

3Deposit & Withdrawal of Funds

My6363 provides a wide range of convenient and secure deposit and withdrawal methods for Malaysian players. All financial transactions are protected by 256-bit SSL encryption and processed through trusted, secure payment channels.

• Minimum deposit is RM10 per transaction, unless otherwise stated in a specific promotion.
• Funds deposited into a my6363 account may only be used for online entertainment gaming purposes.
• All withdrawals will be processed to the same payment method used for the deposit, except in specific circumstances that require an alternative method.
• Withdrawal requests may be subject to security checks and identity verification before approval.
• My6363 does not charge any processing fees on standard transactions, however payment providers may impose their own charges.
• Funds found to originate from illegal activities or fraud will be frozen and reported to the relevant authorities.

4Bonuses, Promotions & Special Offers

My6363 offers a variety of bonuses and promotions from time to time to reward our players. Each bonus and promotion is subject to specific terms stated on the relevant promotions page. The following general terms apply to all offers unless otherwise stated:

• Each bonus may only be claimed once per player, per household, per IP address, and per device, unless otherwise stated.
• The specified wagering requirement must be met before any winnings derived from a bonus can be withdrawn.
• Bonuses cannot be transferred, sold, or directly exchanged for cash without fulfilling the wagering requirements.
• My6363 reserves the right to withdraw or modify any bonus offer if there is evidence of abuse or fraud.
• Playing with bonus funds only (without a real deposit) may be restricted to certain games or markets.
• The validity period for each bonus is stated in the relevant promotion terms, and expired bonuses will not be reinstated.

Players found to be abusing the bonus system — including using multiple accounts to claim bonuses or systematically employing low-risk wagering strategies to fulfill wagering requirements (known as bonus abuse) — will forfeit all related bonuses and wins, and their accounts may be terminated.

5Game Rules & Integrity

All games on the my6363 platform use Random Number Generator (RNG) technology that has been independently certified by accredited certification bodies. This ensures that every game outcome is truly random and cannot be influenced by any party, including my6363 itself.

• Players are responsible for understanding the rules of each game before playing.
• The use of third-party software, bots, or any automated tools for gameplay is strictly prohibited.
• Any attempt to manipulate or cheat the gaming system will result in immediate account termination.
• In exceptional technical circumstances such as server disruptions or connection failures, my6363 will resolve any disputes based on valid system records.
• Game results recorded in the my6363 system are final and binding under all normal circumstances.

6Privacy & Data Protection

My6363 takes the protection of our players' personal data seriously. The collection, use, and storage of your personal data is managed in accordance with our separate Privacy Policy. By using our platform, you agree to the data processing practices described in our Privacy Policy ours.

• Your personal data is collected solely for legitimate purposes necessary for platform operations.
• My6363 will not sell or share your personal data with third parties for marketing purposes without your consent.
• All data is stored on secure servers with stringent encryption protection.
• You have the right to request access, correction, or deletion of your personal data, subject to applicable legal obligations.

7Responsible Gaming

My6363 is committed to healthy and responsible gaming practices. We believe that online entertainment should remain a fun activity and never become a financial or emotional burden to our players.

• Players can set deposit limits, loss limits, and session time limits through their account settings.
• Self-exclusion options are available for players who wish to take a temporary or permanent break from gaming.
• My6363 will fully honor all self-exclusion requests and will ensure the relevant account is suspended within the designated timeframe.
• Players found to be showing signs of problem gambling may be contacted by our team and offered appropriate support.

If you or someone you know needs help with a gambling-related problem, we encourage you to seek professional support. Visit our Responsible Gaming page for more information and available support resources.

8Account Termination & Suspension

My6363 reserves the right to suspend or terminate any player account with or without prior notice if there is a violation of these Terms and Conditions or for legitimate operational reasons. Circumstances that may result in such action include:

• Fraud, falsification of information, or any attempt to deceive the platform or other players.
• Multiple account ownership by the same individual.
• Systematic abuse of the bonus or promotion system.
• Use of bot software or automated tools.
• Threatening, abusive, or harassing behavior toward staff or other players.
• Suspicious activity relating to money laundering or financing of illegal activities.

Players may also request to close their own account at any time by contacting our support team. Any valid remaining balance in the account will be returned after the required verification process is completed, subject to no outstanding term violations.

9my6363 Liability Limits

To the extent permitted by applicable law, my6363 and its affiliated companies, directors, employees, and agents shall not be liable for any indirect, incidental, or consequential losses arising from the use of or inability to use our platform. This includes but is not limited to:

• Financial losses resulting from gaming, which are risks voluntarily accepted by the player.
• Service disruptions due to scheduled system maintenance or circumstances beyond our control.
• Delays in transaction processing due to third-party payment provider factors.
• Any technical issues with the player's own device or internet connection.

10Laws & Jurisdiction

These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any dispute arising from or relating to these Terms and Conditions shall first be resolved through good-faith negotiation. Should negotiation fail to reach a resolution within a reasonable period, the dispute shall be referred to binding arbitration in accordance with the established rules.

• My6363 operates in accordance with the license and regulations set by the relevant regulatory body.
• Players are solely responsible for ensuring that their participation in online entertainment activities is lawful under their local laws.
• If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

For any inquiries or complaints regarding these Terms and Conditions, please contact our support team via the 24/7 Live Chat available on the my6363 platform. We are committed to resolving every issue fairly, transparently, and in a timely manner.